Terms & Condition

Terms & Conditions – Marjay Online Stores

  1. Orders & Payments:
  2. All orders must be fully paid before processing. We accept transfers and other approved payment methods.
  3. Delivery:
  4. We offer nationwide delivery. Delivery fees vary by location and are to be paid by the customer. Delivery time is typically 1–5 working days depending on your location.
  5. Return & Exchange:
  6. Items can only be returned or exchanged within 48 hours of delivery if damaged or incorrect. Items must be unused and in original packaging. Return shipping is the customer’s responsibility.
  7. No Refunds on Used Items:
  8. We do not accept returns or give refunds for items that have been used, except where there's a proven defect.
  9. Product Availability:
  10. Product availability may change. In cases where an item is out of stock after payment, you’ll be contacted immediately for a refund or replacement.
  11. Contact Us:
  12. For inquiries, orders, or complaints, kindly reach us via WhatsApp or call 07012642792